Terms and conditions

Draft. Text in [square brackets] is completed with Donnie's answers to the questionnaire.

1. Who we are

This webshop is run by [legal name], [legal form], [street and number, postcode, city, Belgium]. Enterprise number [KBO number], VAT number [BE0...]. Email: spaasotto@donniemagazine.com.

2. Scope

These terms apply to every order placed in this webshop. Copies bought from a stockist are sold by that shop, under its own terms.

3. Products and prices

Prices are in euro and include VAT. Shipping costs are shown at checkout, before you pay. Many items are limited editions and are sold while stock lasts. [Pre-orders: rules if applicable.]

4. Orders and payment

Your order is confirmed when you receive our confirmation email. Payment is handled by Stripe: [payment methods]. If an item turns out to be unavailable, we cancel that part of the order and refund it in full.

5. Shipping

We ship to [countries] with [carrier]. Orders leave within [number] working days. Delivery times are an indication. Outside the EU, import duties and taxes are paid by [the customer]. [Lost or damaged parcels: what we offer.]

6. Right of withdrawal

You may cancel your purchase within 14 days after you receive it, without giving a reason. Send us an email within that period and return the items within 14 days after that email, unused and in their original packaging. Return shipping is paid by [the customer]. We refund the purchase price and the standard shipping cost within 14 days, to your original payment method, once the items are back with us. [Items that cannot be returned, e.g. made to order.] Return address: [address].

7. Defects and complaints

You have a legal guarantee of 2 years on every item. Tell us about a defect by email within two months after you notice it. We offer [repair, replacement or refund]. We reply to complaints within [number] working days.

8. Content

All photos, texts and layouts on this site belong to Donnie Magazine or to the contributors credited. They may not be reused without our written permission.

9. Privacy and cookies

We use your name, address, email and order details only to handle your order. They are processed by Webflow (webshop) and Stripe (payment) and kept for [period, invoices 7 years]. This site only uses cookies that are needed for the cart and a secure checkout. Videos are played through Vimeo in do-not-track mode. We use no analytics or advertising cookies. Questions about your data: spaasotto@donniemagazine.com.

10. Law and disputes

Belgian law applies. If we cannot solve a dispute together, it goes to the courts of [city]. As a consumer you keep the protection that the law of your country gives you.